Privacy

Last changed 10 November 2026

Tsinat helps gyms in Ethiopia keep their members, payments and SMS reminders. This page says what we keep, why we keep it, and who sees it.

Contact

For any question about this page, call 0923 285 699 or write to us on Telegram.

This website

• No cookies, no ads and no visitor tracking. The website has no forms.
• The letters on this website come from Google Fonts. When they load, Google sees your internet address and which browser you use, the same as on any website that uses Google Fonts.
• The website runs on Firebase Hosting, a Google service. Like any web server, it sees your internet address and browser when it sends you a page.
• If you call us or write to us on Telegram, we see your number or Telegram name and what you send. We use it only to answer you.

The Tsinat app for gyms

Gyms that use Tsinat keep these records in it:

• Members: name, phone number, sex, package, start date, end date, notes from the staff, and a photo if the gym takes one.
• If the gym chooses to add them: the member's address (sub city, woreda, kebele) and photos of the front and back of an ID card.
• Payments: the amount, the date, how it was paid, which staff member took it, and a note.
• People who asked about joining or paid for one day: name, phone number and a note.
• Staff: name and phone number, and a record of what each staff member did in the app.
• People who share a Tsinat promo code: name and phone number.
• The SMS messages the app sent: the phone number, the text and the time.

Members never sign in. Gym staff sign in with their phone number and a code sent to them by SMS. The phone number typed at sign-in and a scrambled copy of the code are kept for a short time, then deleted. This stops misuse.

When a gym sends us its old member list to move into Tsinat, we use it only for that.

Who sees it

• Each gym sees only its own records. Staff of one gym never see another gym's members.
• ID card photos are private files. The gym's staff see them inside the app, and the Tsinat team only to run the service. They are never exported and have no download link.
• SMS reminders and sign-in codes go through AfroMessage, an SMS company in Ethiopia. AfroMessage gets the phone number and the message, only to deliver it.
• The Tsinat team can reach the records to run the service, fix problems and keep backups.
• We never sell this information and never use it for ads.

Where it is kept

The gym records and photos are kept on Google Firebase servers in Europe. Staff sign-in accounts (name and phone number) are kept by Firebase Authentication, a Google service. Backup copies are kept for up to 30 days. Gyms archive old members instead of deleting them, so their payment history stays correct.

Your choices

If you are a member of a gym that uses Tsinat and want to see or correct what the gym keeps about you, ask your gym first. You can also call us.

Changes to this page

When this page changes, the date at the top changes too.